Privacy Policy

Grande Prairie Residential Society

Grande Prairie Residential Society (GPRS) respects your privacy and is committed to protecting your personal information. We collect, use, disclose, and safeguard personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and, for certain public bodies we interact with, the Protection of Privacy Act (POPA), which govern the collection, use, and disclosure of personal information and protect it from unauthorized public disclosure. Alberta.ca

1. What Personal Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Complete an online contact or inquiry form
  • Submit an application for housing (online or via downloadable PDF)
  • Communicate with us by email, telephone, or in person

Personal information may include:

  • Name, address, telephone number, email address
  • Date of birth
  • Information provided in a housing application, including disability, health, income, and support needs
  • Other information reasonably required to provide services or respond to inquiries

2. Why We Collect Personal Information

We collect personal information only for purposes that are reasonable and necessary in relation to our mandate. These purposes include:

  • Responding to inquiries and providing information
  • Assessing eligibility for accessible housing and support needs
  • Administering housing services and tenancy arrangements
  • Communicating with applicants and tenants
  • Meeting legal and reporting obligations

We do not use personal information for unrelated purposes without consent.

3. How We Use and Share Personal Information

Personal information collected by GPRS may be:

  • Used by authorized GPRS staff to carry out organizational duties
  • Shared, when necessary, with partner organizations involved in the housing process, such as Grande Spirit Foundation, only for purposes related to housing eligibility or support needs, or as required by law

We do not sell or trade personal information.

4. How Personal Information Is Protected

GPRS takes reasonable administrative, physical, and technical measures to safeguard personal information against loss, unauthorized access, use, disclosure, copying, or disposal. Personal information may be stored in secure digital systems or physical files, and access is restricted to those who need it to perform their duties.

5. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, consistent with legal, regulatory, and operational requirements. When information is no longer needed, it is disposed of securely.

6. Rights of Access and Correction

You have the right to:

  • Request access to your personal information held by GPRS
  • Request correction of personal information that is inaccurate or incomplete

Requests for access or correction can be made using the contact details below.

7. Privacy in Online Forms

Information you submit through online forms on this website is used only to respond to your inquiry or application. We do not use website tracking technologies (such as cookies or analytics) to collect personal browsing information.

8. Questions or Concerns

If you have questions about this Privacy Statement or how your personal information is handled, please contact:

Privacy Officer
Grande Prairie Residential Society
Phone: (780) 532-3276
Email: gpresidentialsociety@gmail.com

9. Updates to this Policy

We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or technology. The most current version will be posted on this website.

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