Privacy Policy

Last updated: March 2026

Grande Prairie Residential Society (GPRS) respects your privacy and is committed to protecting your personal information. We collect, use, disclose, and safeguard personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and, for certain public bodies we interact with, the Freedom of Information and Protection of Privacy Act (FOIP), which govern the collection, use, and disclosure of personal information.

1. What Personal Information We Collect

We may collect personal information that you voluntarily provide when you:

• Complete an online contact or inquiry form
• Submit an application for housing (online or via downloadable PDF)
• Subscribe to our newsletter
• Communicate with us by email, telephone, or in person

Personal information may include:

• Name, address, telephone number, email address
• Date of birth
• Information provided in a housing application, including disability, health, income, and support needs
• Other information reasonably required to provide services or respond to inquiries

2. Why We Collect Personal Information

We collect personal information only for purposes that are reasonable and necessary in relation to our mandate. These purposes include:

• Responding to inquiries and providing information
• Assessing eligibility for accessible housing and support needs
• Administering housing services and tenancy arrangements
• Communicating with applicants and tenants
• Sending newsletter updates (with your consent)
• Meeting legal and reporting obligations

We do not use personal information for unrelated purposes without consent.

3. How We Use and Share Personal Information

Personal information collected by GPRS may be:

• Used by authorised GPRS board members and volunteers to carry out organisational duties
• Shared, when necessary, with partner organisations involved in the housing process, such as Grande Spirit Foundation, only for purposes related to housing eligibility or support needs, or as required by law

We do not sell or trade personal information.

4. How Personal Information Is Protected

GPRS takes reasonable administrative, physical, and technical measures to safeguard personal information against loss, unauthorised access, use, disclosure, copying, or disposal. Personal information may be stored in secure digital systems or physical files, and access is restricted to those who need it to perform their duties.

5. Retention of Personal Information

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, consistent with legal, regulatory, and operational requirements. When information is no longer needed, it is disposed of securely.

6. Rights of Access and Correction

You have the right to:

• Request access to your personal information held by GPRS
• Request correction of personal information that is inaccurate or incomplete

Requests for access or correction can be made using the contact details below.

7. Newsletter and Email Communications

If you subscribe to our newsletter, your email address is stored with our email service provider (Brevo). You can unsubscribe at any time using the link in any newsletter email. We do not share your email address with third parties for marketing purposes.

8. Website Privacy

This website does not use cookies for tracking or advertising purposes. We do not use analytics tools that collect personal browsing information. The website uses localStorage only to remember your accessibility toolbar preferences (such as dark mode and text size) on your own device — this data never leaves your browser.

9. Questions or Concerns

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. The most current version will always be posted on this website.